đŸ Frequently Asked Questions
đ„© Raw Feeding Basics
Some of our most regular questions are answered below
Q: What is raw feeding?
Raw feeding is a natural diet based on what dogs and cats would eat in the wild. It typically includes raw meat, bone, and organ, plus optional extras like vegetables and supplements.
Q: Is a raw diet safe for my pet?
Yes, when done correctly. We only stock DEFRA-approved, responsibly sourced products that meet high safety and hygiene standards.
Q: What are the benefits of raw feeding?
Improved digestion, shinier coat, cleaner teeth, smaller stools, and better energy levels are just some of the benefits.
Q: Can I feed raw alongside kibble?
We recommend feeding raw and kibble at separate meals, not mixed, due to digestion rate differences.
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Q: Do you offer advice in-store?
Of course. Our team are raw feeding specialists and happy to help you choose the right products.
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Q: I'm new to raw feeding. Can you help me get started?
Yes! Check out our [Getting Started Guide] or pop in-store for a free raw feeding consultation.
Q: What if my pet doesnât like something?
Let us know. We may be able to suggest alternatives or help troubleshoot.
Ordering & Delivery
Q: Where do you deliver?
We deliver to SA postcodes in West Wales. Local delivery days and charges are shown on the 'Deliveries' page.
Q: Do you offer a subscription service?
Yes! Save time with a subscription for regular deliveries. You can pause or adjust anytime â perfect for holidays.
Q: How is raw food delivered?
Orders are delivered frozen in a temperature controlled van to keep them fresh and safe.
Treats, Supplements & More
Q: Are your treats natural?
Absolutely. We stock only natural, healthy treats â no nasties, just goodness your pet will love.
Q: Do you offer calming supplements?
Yes! Our best-selling Proflax Omega Calm range is vet-approved and supports emotional and physical wellbeing.
Q: Are your products suitable for cats too?
Many of our products, including sprats and certain supplements, are perfect for both cats and dogs. Look for âcat-friendlyâ tags.
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